The boring (but important) stuff.

APPOINTMENT & CANCELLATION POLICY

• We schedule our services by appointment so that we can best serve your family.

• A credit card is required to reserve all appointments.

• After you’ve booked your appointment, we’ll send an e-mail to confirm your booking.

• We accept cancellations prior to your appointment time, please check for your location-specific policy. Services not canceled according to the location policy will be charged according to the policy.

• Please be prompt to your appointment time in order for us to have the full duration that your service needs and the quality haircut you deserve! We want to be respectful of your reserved time as well as the next guest’s appointment.

• Families that arrive 10+ minutes late to the appointment will forfeit their appointment and will be charged according to the location-specific policy.